![]() Of course, the ability to access databases in the field creates its own problems. Similarly, mobile working apps that let police officers fill in reports without returning to their station reportedly allow them to spend an hour and a half per shift more out and about, making them a much more visible presence in their local communities. Using apps to cut out paper-based processes reduces the need for rekeying and can dramatically increase accuracy, lowering the error rate from around 30 per cent to two per cent. It is not just about speed – with a database query app there is no possibility for a word to be misheard. Back at CCW in June, Hannu Aronsson, chairman of TCCA’s Apps Working Group, pointed out that a simple database query application allows an officer to obtain the information they are looking for in just 11 seconds and two SDS (short data service) messages, when to obtain the same information verbally from a control room operator would tie up two people (the operator and the officer) for 55 seconds (one minute, 50 seconds in total) along with a voice channel. It is perhaps no surprise that many end-user organisations have been exploring a more data-centric operational model, with impressive results. ![]() In the hectic and stretched world of critical communications, speed, accuracy and efficiency matter, with lives often hanging in the balance. Sam Fenwick looks at the factors involved and how to overcome organisational inertia Greater use of data in the field, via applications, can dramatically increase efficiency and situational awareness, but deployment across the critical comms sector is patchy.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |